We are UAE based technology focused IT System Integrator & Solution Provider Company established in Year 2007 with country wide operations and the main office located in Abu Dhabi, the Capital City of United Arab Emirates.Our award-winning team can advise your business on best-fit solutions for System Management, Support, Virtualization, Business Continuity, Power, Networking and Security.
Working closely with our technology partners such as VMware, Microsoft, Barracuda, Cisco, Dell EMC, SonicWall, APC, Veeam, Avaya etc.. . We can identify and implement the right services and solutions for your business’s needs. We can offer our clients expert IT support and services from our headquarters in Abu Dhabi, UAE – reducing downtime and ensuring IT problems don’t affect your business. Avalon has been and continues to be partner of choice for our key customers from the inception and ahead. With a customer-centric approach and industry leading technical support, we have always strived to exceed our customer’s expectation.
To become the preferred technology partner for IT and IT Enabled Services by providing reliable and quality services ensuring utmost customer satisfaction.
To deliver high quality, timely and cost effective business process supports to our customers for all IT service requirements.
Understanding that every customer is different and that every project has its own challenges is a way of life for us. We are always trusted to deliver, yet encouraged to be innovative in our designs and approaches. Avalon works hard to create competitive advantage for our customers in an enterprising way.
Our staffs live the technology stack. Every day we work with the challenges of migrating, integrating, consolidating, virtualizing and managing the increasingly complex technologies of today. The delivered solution will run your organizations business tomorrow and beyond.
Our consultative approach combined with our experience means that our clients are always safe in the knowledge that they will get best available business solution with unparalleled support from Avalon.
There can only be one reason-because rather than exceeding, we set the standards for others to follow in the industry. That alone is our benchmark. The features of our Customer Support Management policy are more than enough proof for what we stand for. Some of the key features of the policy are:
Customer Delight
Everything from hassle free documentation to maintaining transparency in financial transactions, we have rewritten the concept of customer satisfaction for you. To us customer delight is exceeding all known standards in catering to every needs and whims of our clients, irrespective of the culture and environment.
Quality Standards
We work that extra mile to implement and maintain a quality policy that is compliant with the latest industry specifications and standards. Subsequently, our clients get hands on experience of watching persistent quality work efficiently and effectively.
Products & Prices
We work closely with our clients taking into consideration their specific requirements in terms of the desired results, budget cum time constraint and propose a package solely suited for the particular environment. We assure you that we are dedicated to providing you with quality products at competitive prices with unrelenting support.
Qualified Engineers
By having a team of experienced and dedicated professionals, with numerous trainings and certifications in their respective fields, we help you meet your needs professionally in the least possible required time. Our team provides you with the prospects of experienced consultants and engineers with years of technical expertise and proven skills at your disposal as and when required.
Executive Time Frame
Meeting deadlines-it is an art we have perfected over the years. We have an in house team dedicated to designing each project on a time scale map with necessary man hours extrapolated. The entire job schedule is calculated as an output and it is on this indigenous model that all our projects are subjected to be implemented and executed.
24×7 Support
We provide 24×7 Sales & Technical Support to our valuable customers. Our Mobile communication channels are always open for our valuable customer. We follow customer first policy.
We put our customers first. Our sales team take a consultative approach to see what is best for your business rather than think about what solutions are most profitable to us. We believe being completely honest and trustworthy will enable us to build up the best relationships with our customers.
With over 15 years in the IT service and support sector, Avalon have worked across a wide range of business sectors both in the United Arab Emirates and have wide sector experience. As one of the leading independent IT Solutions companies in the Abu Dhabi you’ll directly benefit from the work we have done in your sector.